JW
John W
1 reviews | Active since Jul 2011
23 Apr 2015, 08:38
Complete chaos in ADT billing system
More than a month after notifying ADT of a change in my email address, and posting a complaint on this site, ADT are still sending invoices and statements to an old, unmonitored email address.<br> <br> There is only one solution. I will no longer be paying them until I receive invoices and statements at the correct address. <br> <br> I honestly do not understand why we consumers have to resort to these tactics to get large companies to process a simple change of address. Or to do anything they are asked to do.
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Adt Security's replyOfficial
23 Apr 2015, 09:30Hello Johnsylvan,
We thank you for bringing this to our attention, you will be contacted by someone, where they will look to assist you further.
Kind regards
Customer services
We thank you for bringing this to our attention, you will be contacted by someone, where they will look to assist you further.
Kind regards
Customer services
Adt Security's reply23 Apr 2015, 09:30
Official
Hello Johnsylvan,
We thank you for bringing this to our attention, you will be contacted by someone, where they will look to assist you further.
Kind regards
Customer services
We thank you for bringing this to our attention, you will be contacted by someone, where they will look to assist you further.
Kind regards
Customer services