MN
Malcolm N
1 reviews | Active since Dec 2016
23 Oct 2024, 01:00
Communication ignored
I do not understand why Fidelity-ADT sends e-mail communication about new products when there is no way to seek further information or take up the offer. I rep**** to an e-mail received weeks ago and nobody has been able to provide further details on the product/offer. My e-mail was merely ignored!
Helpful (0)
Replies (2)0
Replies (2)
Adt Security's replyOfficial
23 Oct 2024, 07:49Dear Malcolm Naidoo
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-ADT
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-ADT
Adt Security's reply23 Oct 2024, 07:49
Official
Dear Malcolm Naidoo
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-ADT
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-ADT
MN
Malcolm N's updateReviewer Update
28 Oct 2024, 14:30Social Media Officer asked me weeks ago to send him the e-mail I was referring to which I did however he did nothing with it. To date nobody has contacted me about my e-mail that was sent a month ago!
MN
Malcolm N's update28 Oct 2024, 14:30
Reviewer Update
Social Media Officer asked me weeks ago to send him the e-mail I was referring to which I did however he did nothing with it. To date nobody has contacted me about my e-mail that was sent a month ago!