KA
Kareem A

1 reviews | Active since Aug 2023

17 Dec 2024, 10:49

COME FIX YOUR ALARM!!!!

I had an alarm installed by your company but the zone at the door has been broken for longer than its fixed. I'm fed up with your empty promises and will stop my debit orders if you not going to send someone out to fix this!!! Why should I pay a monthly security fee but someone can easily come into my home and take everything whilst the alarm is still on? Its like paying for a working blue light in front of my house get your **** together.

0
Replies (2)
Adt Security
Adt Security's reply17 Dec 2024, 14:14
Official
Dear Kareem Adams 
We thank you for bringing this to our attention. We cant seem to locate your details on our system, can you kindly provide us with the number linked to your account or reference number to assist with the above complaint.      Kind regards 
Fidelity-ADT 
Adt Security
Adt Security's reply17 Dec 2024, 14:37
Official
Dear Kareem Adams 
Thank you for getting back to me. You will be contacted by our Social Media Officer as soon as possible to discuss further.         Kind regards 
Fidelity-Adt