Client for 2 years and NOT receiving my invoices

I've been a client of ADT's for 2 years now. I have called the call centre re requesting invoices, but find it ludacrious that I need to call every month.<br> <br> My last call (reference 002247 on the 12th of November 2015 @ 10H34) was particularly interesting as Sizewe blamed their SERVER for not sending me my invoices and Statements for 2 years. I've sent an e-mail requesting assistance on the 12th of November 2015 in addendum to my call, to no avail.<br> <br> I've had ZERO communication and AGAIN no invoice or statement....<br> <br> Maybe I should consider an alternative security company based on billing.