Clearly don't need business

I went on their website and requested a call me back, which they did. An appointment was made with the call centre lady for this evening at 17:30 for this Carol women to come for a quotation and explain their products to me. We normally cook dinner and bath the kids early, firstly because its cold and I don't want them to get sick but also because they have an early bedtime and I don't like them eating directly before bed. Tonight I thought we will wait until ADT left, eventually after no one came by 18:30 we started making dinner and bath the kids! Let's hope for clients who are with them that their response time and interest in protecting you isn't as bad as their interest to meet their booking appointments! The funny thing is I actually got recommended to your company by a family member who said you are worth it! I'm actually questioning her judgement as well and will make her aware of your lack of interest!