JC
John C
1 reviews | Active since Jul 2017
08 Jan 2018, 12:55
Charging me R1000.00 for the replacement of a little keypad
Wow
Ok so ADT/Tek Alarms place and keypad really close to my door (i am sure you can see that the thing will get damaged sooner or later)
I call them in December 2017 to please come and move the keypad away or replace the item (I was not informed about any charges) now I get billed R1000.00 for the replacement of one little keypad. R1000.00!!!! I would have done all of that my self, I just didnt want to damage anything more or maybe compromise your system.
I am appalled and really disappointed ADT and TEK alarms your sales reps are selling a service that you cannot back up. I should have listened to my CPF and not use you guys at all.
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Replies (1)Adt Security's replyOfficial
08 Jan 2018, 15:15We thank you for bringing this to our attention. You will be contacted by someone to discuss further. Kind regards Customer services
Adt Security's reply08 Jan 2018, 15:15
Official
We thank you for bringing this to our attention. You will be contacted by someone to discuss further. Kind regards Customer services
