JC
John C

1 reviews | Active since Jul 2017

08 Jan 2018, 12:55

Charging me R1000.00 for the replacement of a little keypad

Wow

Ok so ADT/Tek Alarms place and keypad really close to my door (i am sure you can see that the thing will get damaged sooner or later)

I call them in December 2017 to please come and move the keypad away or replace the item (I was not informed about any charges) now I get billed R1000.00 for the replacement of one little keypad. R1000.00!!!! I would have done all of that my self, I just didnt want to damage anything more or maybe compromise your system.

I am appalled and really disappointed ADT and TEK alarms your sales reps are selling a service that you cannot back up. I should have listened to my CPF and not use you guys at all.

0
Replies (1)
Adt Security
Adt Security's reply08 Jan 2018, 15:15
Official
We thank you for bringing this to our attention. You will be contacted by someone to discuss further. Kind regards Customer services