BL
Bertus L
1 reviews | Active since Apr 2010
19 Mar 2015, 16:59
Charge for no Service
I cancelled my alarm after 12 years with ADT due to the fact we sold our house.<br> I informed them on the 17th of Jan. They said I should have given them 30 days' notice. I still get charged for the full month of Feb. Although I had no service from them in Feb and the phone line was also disconnected on the 31st of Jan. Well ADT for 12 years you took my cash, I will never ever deal with you again in future. I am also telling every person I can about your bad attitude, and when I escalated the problem, you also did not bother to contact me back.
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Replies (1)Adt Security's replyOfficial
20 Mar 2015, 09:36Hello BertusLaas,
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
Best regards,
Adt Security's reply20 Mar 2015, 09:36
Official
Hello BertusLaas,
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
Best regards,
