1 reviews | Active since Dec 2014
CHANGE OF DETAILS
I have a property situated in Witbank linked to ADT.<br> I cannot supply ADT with the password as my father used to live in the property approx. 5 years ago and in-between there have been numerous tenants. My father has slight Alzheimer's and cannot remember the password.<br> In-between tenants could of changed passwords as well.<br> The only thing that has not changed over the years is the code<br> I need to change the contact details to the present tenant, but this is not possible as they need my fathers \password\"<br> The account is in MY name - I PAY it monthly, but am unable to make any changes.<br> I NEED ALL THE PRESENT DETAILS ON THE ACCOUNT S****PED AND THE PRESENT TENANT /MYSELF ONLY ON THE PROFILE WITH A NEW PASSWORD.<br> It is very frustrating that myself and OLD contacts (that have been changed before) are receiving calls in the wee hours of the morning.<br> Can someone at ADT perhaps assist as I am very frustrated presently - i live in Pretoria and get called for the alarm that goes off in Witbank.<br> If I am unable to get changes made, the only option will be to cancel the contract and take out a new contract."
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
