AM
Akhona M
1 reviews | Active since Dec 2022
01 Dec 2022, 15:17
Careful of ADT!!!
I have a matter dating from 2017 which I have been trying to resolve with Experian Credit Bureau. ADT Security listed me as a defaulting payer on Experian . May I please request that you remove my name from your records. I have never had an account with ADT and with this kind of incompetency I am certain I will never have an account with you. I have since noticed that you again listed my name in 2020 and I don't know why you even have my name on your records. I am losing out on big credit deals because lenders are influenced by this incorrect listing that you have done. Please ADT, I am appealing to you, keep my name away from your records.
Helpful (0)
Replies (9)0
Replies (9)
Adt Security's replyOfficial
02 Dec 2022, 09:32Dear Akhona M
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Adt Security's reply02 Dec 2022, 09:32
Official
Dear Akhona M
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
AM
Akhona M's updateReviewer Update
06 Dec 2022, 11:11Hello ADT, maybe there is no need for you to contact me because you have not contacted me anyway. If you were to contact me the best person would be accounts officer rather than a social media officer. I need my name removed from Experian please!!!! I do not hold an ADT account, please remove my name. I will start reporting this matter to the SAPS as *****.
AM
Akhona M's update06 Dec 2022, 11:11
Reviewer Update
Hello ADT, maybe there is no need for you to contact me because you have not contacted me anyway. If you were to contact me the best person would be accounts officer rather than a social media officer. I need my name removed from Experian please!!!! I do not hold an ADT account, please remove my name. I will start reporting this matter to the SAPS as *****.
Adt Security's replyOfficial
06 Dec 2022, 11:47Dear Akhona M
The Social Media Officer has escalated this to our PE branch and asked that the Supervisor in the Accounts department call you soonest. We will follow up again with them to advise to call you today still.
Our apologies for the delay in calling you.
Kind Regards
Fidelity-Adt
The Social Media Officer has escalated this to our PE branch and asked that the Supervisor in the Accounts department call you soonest. We will follow up again with them to advise to call you today still.
Our apologies for the delay in calling you.
Kind Regards
Fidelity-Adt
Adt Security's reply06 Dec 2022, 11:47
Official
Dear Akhona M
The Social Media Officer has escalated this to our PE branch and asked that the Supervisor in the Accounts department call you soonest. We will follow up again with them to advise to call you today still.
Our apologies for the delay in calling you.
Kind Regards
Fidelity-Adt
The Social Media Officer has escalated this to our PE branch and asked that the Supervisor in the Accounts department call you soonest. We will follow up again with them to advise to call you today still.
Our apologies for the delay in calling you.
Kind Regards
Fidelity-Adt
Adt Security's replyOfficial
06 Dec 2022, 11:54Dear Akhona M
We have been trying to call you on the number mentioned above in your Hello Peter, but keep getting your voicemail.
Please advise if there is any other number we can call you on?
Kind Regards
Fidelity-Adt
We have been trying to call you on the number mentioned above in your Hello Peter, but keep getting your voicemail.
Please advise if there is any other number we can call you on?
Kind Regards
Fidelity-Adt
Adt Security's reply06 Dec 2022, 11:54
Official
Dear Akhona M
We have been trying to call you on the number mentioned above in your Hello Peter, but keep getting your voicemail.
Please advise if there is any other number we can call you on?
Kind Regards
Fidelity-Adt
We have been trying to call you on the number mentioned above in your Hello Peter, but keep getting your voicemail.
Please advise if there is any other number we can call you on?
Kind Regards
Fidelity-Adt
AM
Akhona M's updateReviewer Update
06 Dec 2022, 12:03***
AM
Akhona M's update06 Dec 2022, 12:03
Reviewer Update
***
Adt Security's replyOfficial
06 Dec 2022, 12:52Dear Akhona M
Will escalate this to our PE branch for the Credit Control Supervisor to call you to further discuss.
Kind Regards
Fidelity-Adt
Will escalate this to our PE branch for the Credit Control Supervisor to call you to further discuss.
Kind Regards
Fidelity-Adt
Adt Security's reply06 Dec 2022, 12:52
Official
Dear Akhona M
Will escalate this to our PE branch for the Credit Control Supervisor to call you to further discuss.
Kind Regards
Fidelity-Adt
Will escalate this to our PE branch for the Credit Control Supervisor to call you to further discuss.
Kind Regards
Fidelity-Adt
Adt Security's replyOfficial
06 Dec 2022, 15:40Dear Akhona M
The Credit Control Supervisor of PE has been trying to make contact with you telephonically on the other number you gave and sent you an e-mail to the above e-mail address on your Hello Peter complaint.
Please respond to her e-mail and she will contact you.
Kind Regards
Fidelity-Adt
The Credit Control Supervisor of PE has been trying to make contact with you telephonically on the other number you gave and sent you an e-mail to the above e-mail address on your Hello Peter complaint.
Please respond to her e-mail and she will contact you.
Kind Regards
Fidelity-Adt
Adt Security's reply06 Dec 2022, 15:40
Official
Dear Akhona M
The Credit Control Supervisor of PE has been trying to make contact with you telephonically on the other number you gave and sent you an e-mail to the above e-mail address on your Hello Peter complaint.
Please respond to her e-mail and she will contact you.
Kind Regards
Fidelity-Adt
The Credit Control Supervisor of PE has been trying to make contact with you telephonically on the other number you gave and sent you an e-mail to the above e-mail address on your Hello Peter complaint.
Please respond to her e-mail and she will contact you.
Kind Regards
Fidelity-Adt
AM
Akhona M's updateReviewer Update
09 Dec 2022, 08:33Good morning, I have rep**** to the email and I am trying to phone her back. She can call anytime.
AM
Akhona M's update09 Dec 2022, 08:33
Reviewer Update
Good morning, I have rep**** to the email and I am trying to phone her back. She can call anytime.
Adt Security's replyOfficial
09 Dec 2022, 12:53Dear Akhona
Will escalate this once again to the Credit Control Supervisor and get her to call you back soonest and will advise her that you responded to her e-mail.
Kind Regards
Fidelity-Adt
Will escalate this once again to the Credit Control Supervisor and get her to call you back soonest and will advise her that you responded to her e-mail.
Kind Regards
Fidelity-Adt
Adt Security's reply09 Dec 2022, 12:53
Official
Dear Akhona
Will escalate this once again to the Credit Control Supervisor and get her to call you back soonest and will advise her that you responded to her e-mail.
Kind Regards
Fidelity-Adt
Will escalate this once again to the Credit Control Supervisor and get her to call you back soonest and will advise her that you responded to her e-mail.
Kind Regards
Fidelity-Adt