1 reviews | Active since Jun 2010
CANCELLED SERVICES -BEING BILLED AGAIN 3X
I HAVE CANCELLED ADT ALARM, AS I WAS GOING THROUGH A DIVORCE, AND COULD NOT AFFORD IT. I AND THIS WAS DONE IN EITHER SEP 2012 - BUT ACCORDING TO ADT FEB 2013... NONETHELESS, <br> ALL OF A SUDDEN I GET DEBITED EVERYMONTH SINCE JULY! AFTER CALLING THE CENTRE, FEW TIMES.<br> THEN I GET THREATENING SMS I HAVE OUTSTANDING AMOUNTS DUE?<br> I NEED TO GO EVRYTIME TO BANK TO RETURN THE MONEY INTO MY ACCOUNT AND GET PENALISED A R20 , WHICH I HAVE TO TAKE THE LOSS FOR!!! I CALLED AND SPOKE TO Bongisani Ndlovu AND HE CANCELLED ON HIS SIDE, THAT SAME DAY 30 SEP 15- HE SENT AN EMAIL TO CONFIRM, THE EVENING AGAIN ANOTHER SMS , ANOTHER DEBIT OFF AGAIN!!! I CANNOT WAIT 4 DAYS FOR THEM TO SEE HOW THEY STOLE MONEY OUT OF MY ACCOUNT , AND WAIT ANOTHER 10DAYS TO REFUND ME, THE MONEY IS NEEDED. I MAY HAVE LOST A R80 INTOTAL .. THINGS DONT COME EASY FOR PEOPLE LIKE ME, I WORK FULL TIME AND I HAVE TO SELL XTRA THINGS TO EARN MORE MONEY, I HAVE KIDS TO SEE TO AND BILLS TO PAY!! THIS IS TOTALLY UNESSARY . A LADY CALLED AFTER I SENT A MSG OF FACEBOOK, SHE SAID THERES A GHOST IN THE SYSTEM AND NO MORE DEBITS WILL TAKE PLACE! THIS IS TERRIBLE AND I WANT MY MONEY BACK!!
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
