Cancelled ADT account on 30th Nov 2015 and my account is still being debited by these *******

<p>On the 30th of November 2015 i phoned the ADT call centre to cancel my account with them as I had sold my house. I followed this call up with an email confirming this request to which I had a response from Zeb Phele. He confirmed the cancellation. To date (July 19th 2016) the account still has not been closed and I my account is still being debited by ADT. Despite NUMEROUS calls and emails to ADT this is still not resolved. I get snotty letters of demand but they cannot carry out even this simple task. ADT are a bunch of ****** who now OWE ME MONEY!! They have also now damaged my credit rating due to their lazy and inefficient staff. Should I not recieve a satisfactory reponse this post I will have no option but to approach the Private Security Regulatory Authority to intervene in a situation which is at best pure theft.</p> <p> </p>