1 reviews | Active since Oct 2009
Cancelled account
My account was cancelled in 12 December 2013. ADT stopped debiting my account only in January. All of a sudden I get a call that I owe them for all the months that have passed since I cancelled. According to them I did not pay the 3 months before I cancelled. Why would I send a formal cancellation request if I was behind 3 months with my account. Why would they still be debiting my account if I have not paid them in 3 months?<br> <br> I am sorry ADT, I dont owe you anything and you will not get a cent out of me because you dont know how to do your admin.<br> <br> Please stop harassing me or we will need to sort this with the ombudsman.<br> <br> Ticket number: EC226A752C719<br> <br> With follow up email sent 08/01/2014 No response or reply received but debits stopped on the account.
We thank you for bringing this to our attention. You will be contacted shortly to discuss your concerns.
Kind Regards,
Customer services
Best regards,
We thank you for bringing this to our attention. You will be contacted shortly to discuss your concerns.
Kind Regards,
Customer services
Best regards,
