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zimasa P

1 reviews | Active since May 2024

16 May 2024, 12:13

cancellation that is not attended

Policy no: 22PHI401. I cancelled my ADT alarm services in April 2022 as I was moving to another provider. they are still deducting from my bank account, and I am now paying for 2 alarm service provider for 2 years. I sent an email to them on 29 Nov 2022 and no one responded but they are still deducting from my bank account which is causing a lot of financial inconvenience on my side. I want you to assist me to resolve this matter

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Replies (1)
Adt Security
Adt Security's reply20 May 2024, 11:06
Official
Dear Zimasa Phillips
 
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. 
Kind Regards Fidelity-ADT