Cancellation of SERVICES challenges/ Handed Over

DO NOT USE THIS COMPANY AT ALL. THEY DO NOT DESERVE CLIENTS BECAUSE THEIR SERVICE IS ATTROCIOUS. ADT intentionally do not provide the correct communication channels to clients, for cancellation of services. By this, I refer to an cancellation e-mail where you can send your cancellation request to. They rather entrap the client on the phone, put them on hold and after 5minutes the call terminates. And so it repeats itself, while they run up your Bill. They have the arrogance to demand to know why the service are cancelled. I have cancelled the service telephonically, have it under call recording, yet 15 months later I am been handed over, yet ADT have not communicated with me in the same period. Not a statement, not and invoice, not a call to state I am in arrears.

They are faceless, useless and very quickly resort to legal means/demands to cache in on service fees, which are not owed to them.