Cancellation of contract, continued deductions

Dear Adt,<br> <br> I am extremely disappointed by your service delivery and that was the reason why we cancelled our contract in December 2015. Deductions are still being made for monthly payment from my account. I have sent several emails requesting a copy of my signed contract but to date not of my emails have been answered even though I do receive ticket numbers. this process has been dragging on for 2 months already and once again I am extremely disappointed by Adt. Phoning your call centre is an even bigger waste of time and effort. <br> <br> I did not expect such poor service from Adt.<br> <br> <br>