1 reviews | Active since May 2014
cancellation of contract
during February 2015 I called adt to come and reconnect my alarm system as I already had an existing alarm equipment which I took over from previous owner and I do have the proof,<br> they handover certificate clearly proof that only a link up need to be done and no installation and it is an existing alarm. Mr Van Graan was the sales consultant.<br> They had to do re wiring and battery to be replaced which was faulty,after numerous cemaily I finally got hold if their operation manager who said I had to pay again. which I refused and decided to camcel the contract,now they want to charge me cancellation fee they contract state in 8.22 that I can cancel anytime by giving 20 days notice which I did, it does not mention any cancellation fees on top of that they insist I rented the equipment from them but they cant proof where dit i pay rental fees neither can they proof I sign for equipment received their serial numbers or the technician that installed their equipment <br> I swear if any equipment is removed from the premise I will lay a charge if theft and I wil not pay cancellation fees<br> please take note if matter will not be resolved than the matter will be taken to court and adt will have to
We thank you for bringing this to our attention. You will be contacted shortly to discuss your concerns.
Kind Regards,
Customer services
We thank you for bringing this to our attention. You will be contacted shortly to discuss your concerns.
Kind Regards,
Customer services
