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Theo S

1 reviews | Active since May 2010

05 Jul 2018, 09:56

Cancellation of ADT service

Try to cancel my contract with ADT. Send mail in this regard to ADT inland email ********** on 2018-06-29 to give 30 notice. Received automated email to confirm receipt of my mail Ticket no: E20E1355BAF15 on 2018-07-05 send mail again to asked ADT to confirm that cancellation is in progress Ticket: ED9C83D5BB622 . Until now no one from ADT confirm the cancellation.

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Replies (2)
Adt Security
Adt Security's reply05 Jul 2018, 09:59
Official

We apologise for the inconvenience caused. This information has been escalated to the Retentions Department. Someone will be in touch with you soon.


Kind regards
Customer services

TS
Theo S's update05 Jul 2018, 10:02
Reviewer Update
Try to cancel my contract with ADT. Send mail in this regard to ADT inland email ********** on 2018-06-29 to give 30 day notice. Received an automated email to confirm receipt of my mail. Ticket no: E20E1355BAF15. On 2018-07-05 i send mail again to asked ADT to confirm that the cancellation is in progress Ticket: ED9C83D5BB622 . Until now no one from ADT confirm the cancellation.