MM
Marco M
1 reviews | Active since Sept 2010
20 Mar 2024, 08:22
Cancellation fee for what?
Tried to cancel our alarm monitoring with ADT (it was taken over from National). We have two radios and have changed the alarm system to use only one. Now told I have to pay a "cancellation fee" because i have a 3 year contract with ADT. They did not supply the alarm at all, the alarm was put in by us years ago. The only thing they did was change the radio. So the three contact is for what? ADT prices increase annually so that is not even fixed.
Helpful (0)
Replies (1)0
Replies (1)Adt Security's replyOfficial
20 Mar 2024, 09:03Dear Marco M
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
Adt Security's reply20 Mar 2024, 09:03
Official
Dear Marco M
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
