1 reviews | Active since Aug 2013
Cancellation
I cancelled my contract three or more month ago. I'm on a month to month with no equipment. Yet I apparently owe Adt R920 (one month payment outstanding) How if I cancelled????
I do not owe you anything, I pay in advance So please start doing your jobs and cancel as you will not be getting cent out of me You billing me because someone did not cancel my contract when requested
There is no means way or format other than email that is unsuccessful or contact number that doesn't work that a person can call you on. To sort out the cancellation One person after 10 emails called only to tell me they will call me back and this never happened. Always there is your motto, what a joke
You also didnt give me a month notice on the your premium that went up R300 where I use to pay R350 That is almost double my monthly payment
I have all the emails to back me up so try me. (BOT04830)
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
