Cancellation

I just had to reverse and stop adt premium. For months starting this year adt hasnt received signals of my alarm until i got broken into august and i cancelled. I got calls lodged hellopeter complaints, i am polite and spoke nicely to these consultants regardless of my dissatisfaction. While i havnt had service for months i still followed the law and gave my 30day notice. How reasonable am I. It seems someone at adt took this as weakness. I have called to confirm cancellation nobdy will, then they pretend they never got my email. I have been a loyal customer for 5yrs not even 1 missed premium. Adt fell off and ddnt care to service me or keep their services to the standard needed and then when i cancel they ask for a way to try resolve whats too late and if they cant... They refuse to cancel the policy and instead of cancellation confirmation. I get notices that my premiums will Increase. I have proof of my notice, i received automated responses of receipt i put the correct reference one the subject line at least on 1 of the emails sent. I knew this was going to happen but Saturday i was too tired to cancel debit order and hoped ADT would have the decency to accept and treat me fairly today I felt vexed at yet another notification for deduction while these people do absolutely nothing for me. I have to pay to stop this and most likely adt will want to hand me over and blacklist me just for inconvenience's sake. This is the last complaint for ADT to kindly assist me and give me confirmation of my cancellation.