1 reviews | Active since Mar 2017

01 May 2017, 21:36

Cancelation of services...ignorance?

<p>I made online enquiry to cancel my services with ADT on 7 March 2017. An agent phone me back a few days later, promising me to send a cancelation form. I never got that form. I made another enquiry and am still awaiting a reply. In the mean time I managed to get cancelation form from a local agent, completed and send it off...no acknowledgement of receipt or any correspondence from ADT.</p> <p> </p> <p>Also phoned twice today to get the control room to stop sending me sms's regarding a low battery....still getting them at least 20 per day!!</p>

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Replies (1)
Adt Security
Adt Security's reply02 May 2017, 14:04
Official

Dear Client

We thank you for bringing this to our attention. You will be contacted by someone to discuss further.


Kind regards
Customer services