Cancel contract(Dec 2018) because no service at all,bad call centre because no one calls back including General managers and all senior staff.Now being handed over for a month to month contract.Bad people make a company bad.

I cancel my ADT services in December 2018 telephonic again in Jan ,Feb and March. Than I still receive statements and I even spoke to the general managers form the different departments. They told me the phones being recorded .in May I was only told you need to send an email to cancel but from Dec 2018 no one came out when the alarm went off and we were rob a few years ago at home. So this service did not mean anything to me and my family as there was no response in the area and we had a month-to-month contract. I receive an email and SMS this week 17/11/2020 I was hand of for collection for what I don't understand. I call the call Centre surprise no one wants to give they names or anything to help and I must pay towards this service. I believe if all calls are recorded than please investigate. I was at an expo last year and walk in one of the expo adt was showcasing at Gallagher Estate and the CEO assure than it will be sort as well because he took my details ,I still don't understand this story. I cant trust ADT because I didn't feel safe with the alarm and now I must pay for something I cancel...Your call centre compare to others are the worse no help NoCall back no nothing at all. You sign a contract and than its hell....If this is what safety cost only money making than safety than I don't what to be associated with a company like this.