PS
PAUL S

1 reviews | Active since Oct 2010

05 Nov 2015, 14:41

cal centre number *** hold on forever

Everytime I call the *** number you hold on forever and ever, its a never ending story - service is pathetic, i am shocked at the service received at ADT, I myself have complained over and over and over for years about htis call centre, and still to date nothing is been done to sort out again as usual.

0
Replies (1)
Adt Security
Adt Security's reply05 Nov 2015, 15:50
Official
Hello p660531,

We take note of your allegations. Thank you for bringing these to our attention. We will fully investigate this matter and have escalated the issue to higher management. A senior person will be in touch with you to discuss further.

Kind regards
Customer services