Business practices not up scratch: Superior armed response, the sooner we get to you, the safer you’ll be.

For the life of me, I thought I was contracted to ADT Security and thinking that as a single mother living with 2 boys, they will be my first line of contact. To my dismay yesterday when I called to request a quote for beams at 12:23 on the 29 August 2024, I was informed by Nthabiseng that my account was deactivated. The reason that has shocked me to this day that: they cancelled my account due to financial challenges that I had no clue of. When I enquire from Nthabiseng on how was informed about my challenging situation and subsequent cancellation. She was more into finding out the reason for my call more than explaining their "****oo". She later apologized that such communication and was not shared with me and indicated that she was transferring my call to a person who will better explain the same. The call was cut and at the time of writing this review, ADT is yet to call me. I don't feel safe at all!