Bring back my ****** tv

On the 30th April 2019 there was a break in and theft in my house at around 7h25. I received a call from adt informing me of the alarm activation. I told them that I'm not home. They later called me to say that they did not have access to my property but they don't see anything suspicious. When I came back work at around 5pm I found that there was a break in and my TV was ******. I'm under impression that adt did not do enough protect my property and they were lazy to jump the wall and the gate to inspect my property. They could have catched the ***** and prevented the theft. ADT must bring back my TV because they failed to do their job. I spoke to 2 team leaders and one operational manager who have not dealt with my complaint. I've being a client of adt with 2properties for more that ten year and never experienced this bad service and incompetence