LN
Lourens N

1 reviews | Active since May 2018

12 Mar 2019, 18:38

Breach of Contract

How do you OPPERATE????

My alarm is not even a month old and when I press my panic button nobody phones as per the contract that I signed. I have spend more then my monthly fee on phone calls to the technical call center. All I get its we promise we will phone you back.

If my alarm is not restored by Friday 15/03/19 at 17:00 Please arrange to get it removed by 8:00 on Sat 16/03/19 or I will remove it my self and leave it in the street for you to collect.

You are in breach of contract and legally I`m entitled to cancel due to ADT not providing the service as stipulated in the contract.

Kind Regards

Mr van Niekerk

0
Replies (1)
Adt Security
Adt Security's reply13 Mar 2019, 08:37
Official
Dear Mr Van Niekerk
 We thank you for bringing this to our attention. You will be contacted by our Customer Relations Officer as soon as possible to discuss further.  
 Kind regards
 Fidelity-Adt