GS
Gillian S

1 reviews | Active since Feb 2023

27 Feb 2023, 20:18

Blaming us for THEIR mistakes...

We were transferred without notice from National on 1st November. I have yet to receive a statement. Each month the amount is different. Our details were incorrectly transcribed. My password isn’t accepted, so response officers keep pitching up on the doorstep. We have repeatedly asked that these issues be addressed but nothing happens.

0
Replies (1)
Adt Security
Adt Security's reply28 Feb 2023, 10:16
Official
Dear Gillian S

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.       Kind regards
Fidelity-Adt