1 reviews | Active since Apr 2016
Billed for cancelled services,no invoices and communication.
<p> </p> <p>Wecancelled our services on the 9th and to my surprise on the 13th we got sms stating that our service has been suspended.</p> <p>How do you suspend a cancelled service?</p> <p> I called Adt on Monday 11th July and spoke to Thabo Phiri and was told that we are in arrears for December, March ,June and May, which i asked for invoices but nothis this far,my question is why are we being billed for June as we did not use the service for June. He promised to escalate this to account but still no response since Monday</p> <p> Called again on the 14th and spoke to Tebogo who promised to escalate the matter again but still no response.</p> <p>I sent an email on the 16th still nothing except a ticket nr.</p> <p> </p> <p>Adt is trying to ruin people credit record because the only thing they know is to list you.</p> <p> </p> <p> </p>
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
