Beyond useless

If I could rate them at a zero I would!! We moved properties and made arrangements to have our alarm system de-installed at our old property to the new one. This date was communicated directly to the sales agent (Lindewe) a month before the move. Today I'm sitting here waiting for them at the old property and now get told they have no technicians available they can only come tomorrow. Nobody in the call center or sales department has a clue on what they are doing. The management of the company seems to be equally useless!!!!