rD
refiloe D
1 reviews | Active since May 2013
23 Feb 2023, 13:04
Be careful of ADT Security!!
I cancelled my security services with ADT end of november 2022. Then i paid for one months notice and strangel enough i was also charged for annual radio fee despite the fact that i served notice to cancel the contract, but i let it go and paid. Then i was surprised when another debit order was raised the following month, i then asked my bank to reverse it. To my surprise and shock a week or so later i was handed over to attorneys as i didn’t pay my dues. This is absolutely shocking to say the least.
Helpful (0)
Replies (3)0
Replies (3)Adt Security's replyOfficial
23 Feb 2023, 15:14Dear Refiloe D
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
Adt Security's reply23 Feb 2023, 15:14
Official
Dear Refiloe D
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
rD
refiloe D's updateReviewer Update
03 Mar 2023, 13:48Thank you ADT my query has been resolved successfully and i was refunded the annual subscription fee as promised. Also thank you to Hello Peter for this platform.
rD
refiloe D's update03 Mar 2023, 13:48
Reviewer Update
Thank you ADT my query has been resolved successfully and i was refunded the annual subscription fee as promised. Also thank you to Hello Peter for this platform.
Adt Security's replyOfficial
03 Mar 2023, 15:30Dear Refiloe D
I'm glad we could be of assistance and your concerns has been resolved successfully.
Kind Regards
Fidelity-Adt
I'm glad we could be of assistance and your concerns has been resolved successfully.
Kind Regards
Fidelity-Adt
Adt Security's reply03 Mar 2023, 15:30
Official
Dear Refiloe D
I'm glad we could be of assistance and your concerns has been resolved successfully.
Kind Regards
Fidelity-Adt
I'm glad we could be of assistance and your concerns has been resolved successfully.
Kind Regards
Fidelity-Adt
