lM
lydia M
1 reviews | Active since Jul 2016
19 Mar 2018, 19:23
BAD WORST CUSTOMER SERVICE FROM FIDELITY ADT SECURITY COMPANY
Poor customer service Hi All,
Today is the 19th of March and I am still waiting for ADT TECHNICIAN who were suppose to have come on the 16th of MARCH to fix the alarm key pad
WHAT KIND OF SECURITY BUSINESS IS THIS? THIS IS THE WORST CUSTOMER SERVICE I HAVE RECEIVED IN THE ENTIRE BUSINESS THAT ARE IN SOUTH AFRICA. FIDELITY ADT DOES NOT CARE ABOUT THEIR CUSTOMERS . THEY JUST WANT MONEY FROM THEIR CUSTOMERS.
VERY BAD DISGUSTING CUSTOMER SERVICE. I REGRET WHY I CHOSE FIDELITY ADT I SHOULD HAVE CHOSEN OTHER SECURITY COMPANY.
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Replies (1)0
Replies (1)Adt Security's replyOfficial
20 Mar 2018, 10:30We apologise for the inconvenience caused. This information has been escalated to the Technical Department. Someone will be in touch with you soon.
Kind regards
Customer services
Adt Security's reply20 Mar 2018, 10:30
Official
We apologise for the inconvenience caused. This information has been escalated to the Technical Department. Someone will be in touch with you soon.
Kind regards
Customer services
