Bad service once again

<p>My alarm pad has been showing an icon that says "device needs battery". I contacted ADT and they came to sort it out on the 22/06/2016 and left an invoice for R632.00. However the battery supp**** was a dud as the alarm pad still gives the same error. Tried to contact ADT on various occasions and always told they dont have a supervisoe i can talk to. THEY ARE NEVER THERE when you want them. This is not the first time I have had bad service from ADT. Yesterday at 4pm they told me everyone has already left and when i queried this they left me holding on for over an hour. I think I must tell ADT to take my alarm and put it where the sun doesnt shine. Disgusted with service.</p>