CP
Clinton P

1 reviews | Active since Jun 2016

06 Jun 2016, 13:41

Bad service of adt

<p>Ever since I was joined adt security I have been experiencing the most terrible service be it with a sale consultants,admin or even armed response I just get no joy. 1st I was ******* into signing the contract were the sales person said it was 2 months free service only for them to come back to me and tell me im in arreas and after a good couple months was I then informed that im only getting 1 month free and im still liable for payment of the other months......not long after that I make use of the escorts service only to find armed response either parked atleast 2 or 3 houses away from my premises on some occasions I even found the guard passed out in the vehicle and waking up like 30mins later I logged complaints but got no response. My alarm is currently suspend when asked when they will reinstate the service I was told 3 days time its 3 weeks later and its still not activated. The service from adt really SUCKS! I am definitely cancelling this contract with them as they not doing a service for free for me I am paying them.</p>

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Replies (2)
Adt Security
Adt Security's reply06 Jun 2016, 14:09
Official

We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.


Kind regards
Customer services

CP
Clinton P's update06 Jun 2016, 19:48
Reviewer Update

As usual adt fails to keep to their promises even the ones made in black and white....as promised in the above post by adt that someone will contact me today and up until now no one has contacted me. Please the only time I think adt should contact me is if they going to tell me that they terminating my contract otherwise any futher **** promise and I will explose adt for the ***** that they are by means of all media.