Bad service faulty keypad on alarm waiting 3 days to fix it. And adt they whant me pay for their faulty key pad

Item: Adt Security
Rating: 1
Author: mariette C

Bad service faulty key pad on alarm waitu g 3 days to have it fixed. And they whant me to pay for faulty keypad of R399

Helpful (0)

Replies (3)

Adt Security's replyOfficial

10 Oct 2019, 16:46

Dear Mrs Caldeira

We thank you for bringing this to our attention. You will be contacted by our Customer Relations Officer as soon as possible to discuss further.

Kind regards
Fidelity-Adt

Adt Security's reply10 Oct 2019, 16:46

Official

Dear Mrs Caldeira

We thank you for bringing this to our attention. You will be contacted by our Customer Relations Officer as soon as possible to discuss further.

Kind regards
Fidelity-Adt

mariette C's updateReviewer Update

11 Oct 2019, 10:30

Adt phoned me and helped me after i did put a complain in at Hello peter. Thanx Adt for the reaponse

mariette C's update11 Oct 2019, 10:30

Reviewer Update

Adt phoned me and helped me after i did put a complain in at Hello peter. Thanx Adt for the reaponse

Adt Security's replyOfficial

11 Oct 2019, 11:40

Dear Mrs Caldeira

Thank you for taking the time to load the above post. Much appreciated.

Kind Regards
Fidelity-Adt

Adt Security's reply11 Oct 2019, 11:40

Official

Dear Mrs Caldeira

Thank you for taking the time to load the above post. Much appreciated.

Kind Regards
Fidelity-Adt