sP
sabashnee P

1 reviews | Active since Jul 2012

09 Apr 2026, 09:47

Bad Service

I have had an alarm system installed in my property since 2021. I was advised by the sales consultant named Donald that I have a 3-year contract with ADT, and thereafter, it will be a month-to-month and I will own the unit. When I called in this morning to cancel, I was told I need to pay R650 for the unit to be removed from my property, which I was not informed of . I will not pay R650 when I had a 3 year contract with ADT!!!!

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Replies (1)
Adt Security
Adt Security's reply10 Apr 2026, 08:23
Official
Dear Sabashnee Pillay
 
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further.  Kind Regards Fidelity-Adt