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Michelle

1 reviews | Active since Feb 2023

28 Feb 2023, 14:05

BAD SERVICE & DEBIT WITHOUT INSTALLATION

I've been trying to get my refund after I informed ADT that i will not be accepting their quotation. But they still went ahead debiting my account even without installation of their equipment. I always have to make follow ups and being told someone will call me back but till today I'm still waiting for my money and the so called person to call me.

0
Replies (4)
Adt Security
Adt Security's reply28 Feb 2023, 15:09
Official
Dear Michelle

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.       Kind regards
Fidelity-Adt 

Best regards,

M
Michelle's update08 Mar 2023, 11:43
Reviewer Update
Well still waiting for the call from your media Officer!!
Adt Security
Adt Security's reply08 Mar 2023, 13:42
Official
Dear Michelle

We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
 Kind regards 
 Fidelity-Adt

Best regards,

Adt Security
Adt Security's reply08 Mar 2023, 15:03
Official
 Dear Michelle
 
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further. 
Kind regards 
Fidelity-Adt 

Best regards,