1 reviews | Active since Dec 2015
Bad service, Breach of Contract, Broken in to
Your service and attitude is absolutely disgusting. We get broken into 3 times after getting told that everything on the premises is fine. Then when I notify you of cancellation I get told that I have to pay you out for the remainder of the contract - for a service I'm not receiving. The alarm system is mine so don't see what I need to pay you for. Then last night I get broken into worse than before. Call centre doesn't even have record of it. You send someone to fix the alarm and couldn't. And then want to charge me for a security guard or R100 per drive by, and with a rotten attitude from your call centre agent!!! I'm so tired if your bad service. I will be taking you to the consumer council. When I wanted to cancel with you the person I emailed plainly ignored my concerns and hasn't even responded yet.
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
