Bad service and fault finding from ADT services.

Item: Adt Security
Rating: 1
Author: Jasper S

My ADT alarm system goes of for no reason and sends a Panic alarm to the control room. It is 3 years now that the problem persist and the technicians have bee 3 times to fix it, to no avail. Every time the technician come to repair the alarm, I have to pay for the call out. After every time it rains, the alarm goes of. Very bad customer service from ADT. I want to cancel my subscription.

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Replies (1)

Adt Security's replyOfficial

17 Oct 2018, 10:48

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.

Kind regards
Fidelity-Adt

Adt Security's reply17 Oct 2018, 10:48

Official

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.

Kind regards
Fidelity-Adt