Bad Service and Attitude of Senior Staff

<p>I have been trying to cancel my services with Adt since the 13th June 2016. Still no luck. Im suppose to receive a confirmation email of my request - still nothing (7 days later) - I have emailed my cancellation to them twice. Today I phoned 3 times. Thinking that if I speak to a manager I might make some progress. W ell I was wrong - still I just get handed over to yet another person. Spoke to a Manager - he promised to help - he just gave it over to another Development Manager - who was so incredible rude and very ubrupt. Then I phone again left yet another message for his manager - was once again left with a promise that she would phone me back. Still no call - no email. Their staff make mistakes that I have to pay for - it seems that if their staff miss inform their customers - its OK - the customer must just keep quite pay. Ive never come across so many people from the same company that simply just dont care about you.....I am now more than ever eager to cancel my services with them. All I have left to say is before you choose your security company please speak to your neighbours and all around you to make sure their customer servicce is up to the standard you desire. I made a mistkae - please dont do the same!!!!</p>