MS
Muneerah S

1 reviews | Active since Jan 2022

14 Dec 2022, 11:23

BAD SERVICE

Since ADT Fidelity has taken over from National security I have had nothing but bad service. I have been trying to find out how i go about getting access to the app. No one knows how i am supposed to access the app. My alarm went off and i was in Walkerville i received a call a half an hour after the fact and my son got to the house before they did. They have been very quick to tell me i owe money, but guess what the number they gave just rings.

Fidelity ADT: Dear Client: Your account SNY01007L5 reflects an old overdue amount which will be taken via debit order. For queries kindly contact Busi on ***.

0
Replies (1)
Adt Security
Adt Security's reply14 Dec 2022, 14:16
Official
Dear Muneerh S

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.       Kind regards
Fidelity-Adt