RL
Rinny L
1 reviews | Active since Jan 2016
05 Mar 2024, 15:43
Bad service
M not happy with ADT services. The alarm installed at home is not working for more than 2 months, my mom has reported it and it is still not fixed. Money is deducted every month and this is unacceptable. I need refund for the money deducted while the service is not provided.
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Replies (1)
Adt Security's replyOfficial
06 Mar 2024, 08:52Dear Rinny Ledwaba
We thank you for bringing this to our attention. Please urgently provide us with the cell number that we dial upon alarm activation, so that we can trace your mom's details on our database.
You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-ADT
We thank you for bringing this to our attention. Please urgently provide us with the cell number that we dial upon alarm activation, so that we can trace your mom's details on our database.
You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-ADT
Adt Security's reply06 Mar 2024, 08:52
Official
Dear Rinny Ledwaba
We thank you for bringing this to our attention. Please urgently provide us with the cell number that we dial upon alarm activation, so that we can trace your mom's details on our database.
You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-ADT
We thank you for bringing this to our attention. Please urgently provide us with the cell number that we dial upon alarm activation, so that we can trace your mom's details on our database.
You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-ADT