SN
SHONISANI N

1 reviews | Active since May 2014

17 Nov 2022, 09:16

BAD SERVICE

I AM VERY DISAPPOINTED WITH THEIR SERVICES, THEY DOUBLE DEBITED MY ACCOUNT. I WAS DEALING WITH GRANNY THE WORSE PERSON TO DEAL WITH EVER.. SHE CONFIRMED THAT MY REFUND WILL BE PAID FRIDAY 11.11.2022 TILL TODAY I STILL HAVE NOT RECEIVED MY REFUND. I HAVE BEEN SENDING HER EMAILS FOLLOWING UP AND SHE DOES NOT BOTHER TO RESPOND. I PHONED IN YESTERDAY AND TODAY TO SPEAK TO HER MANAGER/SUPERVISOR AND THE PHONE JUST RINGS NO ANSWER. CAN SOMEONE GET BACK TO ME???

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Replies (1)
Adt Security
Adt Security's reply17 Nov 2022, 10:19
Official
Dear Shonisani N 

We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. . Kind Regards Fidelity-Adt