BAD SERVICE

We have been requesting ADT security from last year December to come and re-install the security system at our home. To date we still do not have the security system installed. We went through the whole of December without a security system and now January is coming to an end, still no assistance from ADT! When we call to make follow-up we are always told that a technician will contact us, the last follow-up call we made during the beggining of this year, we were told that the manager will contact us. WE ARE STILL WAITING! If ADT feels that our money is not good enough for them why can't they just tell us and we can part ways, so that we can stop bothering them when they are busy servicing their other special clients because this kind of service clearly reveals that we are not special clients to them, and they can stop waisting our time so that we can look for another security company that will value us as clients. Can someone at ADT please make a decision!