1 reviews | Active since Aug 2009
Bad Service
I have been trying to contact ADT for account information. I have left 6 messages to be contacted. Today i phone again and eventually get hold of Maharaj. When asked why he has not phoned me back, he replies i did not get any messages. Nice excuse Maharaj. I asked him to please ask his superior to contact me to which said he will. Guess what, still no phone call. How these people can be allowed to operate is questionable. All of us SSG clients were forced with no notification to accept this company. I left ADT years ago for the same reason, bad service and vowed never to use them again. Their management don't even have the courtesy to phone back. Don't pay your account and all of a sudden they can/will contact you. I have requested a new Accounts Manager. Lets see if that happens.
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
