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Percy M

1 reviews | Active since Dec 2014

07 Dec 2015, 10:28

BAD SERVICE

ADT installed an alarm system to our house recently. Since the unit was installed we were experiencing issues of which one is a recurring false alarm signal being send to the call centre. This causes unnecessary call out's of the guards & unnecessary trips which I take to check that the building is unharmed which are both at my expense! I would like ADT to send a technician to correct the system errors asp. I've logged numerous of complaints directly with the ADT team before and have not been assistant they only come and change beams that also faulty. I'm not happy at all I'm planning to take this matter to consumer councillor I believe they will help me to sort this mess. I send so many email to you don't even take me serious and this is my second report on hello peter

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Replies (1)
Adt Security
Adt Security's reply07 Dec 2015, 12:10
Official
Hello Percyma,

We take note of your comments. These have been communicated to our Management Team. You will be contacted by someone later today who can assist you further.

Kind regards
Customer services