DM
Dineo M

1 reviews | Active since Jan 2022

07 Feb 2024, 06:29

Bad service

They dont deserve a star if it was in my power i was gonna cancel their services our agreement was they have to deduct on the 1st of every month it happend twice that they deduct after our agreement date of which after the 1st the won't be money left in my account now they said i am in arrears whos fault is that bad service ever i wouldn't recommend it. Thanks

0
Replies (1)
Adt Security
Adt Security's reply07 Feb 2024, 10:43
Official
Hi Dineo M

We thank you for bringing this to our attention. Please urgently advise which branch you are with, as we cannot trace you on our database with the contact details given above.  Is the account in your name?  Please provide us with the cell number that we dial upon alarm activation, so that we can trace your details on our database.

You will be contacted by our Social Media Officer as soon as possible to discuss further.       Kind regards
Fidelity-Adt