1 reviews | Active since Jun 2015
Bad Service
<p>For three weeks now we have tried to get a technician to come and resolve a faulty alarm system that triggers itself randomly...</p> <p> </p> <p>Three weeks, three phone calls with NO assistance!</p> <p> </p> <p>Today phoning again, with "Tamsin" - somehwere random in accounts or whatever, simply putting me on hold for ages with no assistance - no one phoning back, nothing! (This is after proving ALL the security details and contact number on the system...THEY SIMPLY DON"T CARE!!!</p> <p> </p> <p>This is just rediculous and once again an illustration of the bad customer service and support!</p> <p> </p> <p>Once again it takes coming to Hello Peter to write a desperate frustrated review to get anywhere! Whatch, only now wil someone apologetically contact me to try and resolve this issue!</p> <p> </p> <p>In future, one might as well just start here, and Facebook to get support!</p> <p> </p> <p>Why must it be this way? Surely you can be better than this! </p>
Dear Fidelity Adt client
We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.
Kind regards
Customer services
Dear Fidelity Adt client
We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.
Kind regards
Customer services
