Bad Service

<p>The ADT radio at my premises which links to the Control room is faulty<br />I requested them to come and replace the radio, which is the property of ADT<br />They want to charge me between R500.00 and R850.00 to come out and replace THEIR faulty equipment <br />The actual alarm was tested by a qualified DSC technician and found to be in order. <br />I had an alarm and the neighbour informed me. I contacted ADT and they could not even find my details. They also refused to assist, even though I still pay for the service<br />They also have the audacity to deduct radio fees for a radio which is faulty<br />I made calls to their call centre numerous times, the refuse to assist and they also refuse to put me in contact with management<br />I think this really poor service, and the worst is I have to pay for this</p>