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Hannes E

1 reviews | Active since Nov 2016

03 Nov 2016, 14:25

Bad service

<p>I am for many years a customer from ADT. I did pay a amount for them to install the alarm system and since then rent it on a monthly basis. A year ago I had a problem with my alarm. They want me to pay for it and after a long discussion and wait period they did it for free. Know I have a similar problem with their alarm which I rent and again they want me to pay for a callout and parts thats wear and tear. Be sure before you sign a contract that you are aware of this.</p>

0
Replies (1)
Adt Security
Adt Security's reply03 Nov 2016, 15:27
Official

Dear Hannes Eybers

We thank you for bringing this to our attention. You will be contacted by someone today to help resolve this matter.


Kind regards
Customer services