Bad Service

<p>I must now worry about the number of inspections when the alarm goes off, something that i never experinced before, i leave in a stand alone house and had several break-inns, if they come to your property more that 5x you pay more , last month i was charged R598 excluding my monthly charges, you are also not provided with a break down or sleeps to proof that they came to your property more than 5x. When they installed the bims at me premisses, i still had issues with break inns and within a year of installation, the battery had to be replaced, and another battery was recently replaced, and the technician that was at my premises indicated that the battery is damaged again and it shows that it was a 2012 battery, now i am charged for for this and i aready called the customer services to query this and even today i have not received any feedback from their technical department. This technician also picked up that the reason i still had break inns is because the bims were not properly adjusted to sense movements, and he had to adjust them properly, now i am charged another call-out fee and a fee for a battery and incured losses from break -inns because someone did not do the work properly, i also had experiences where their system is not working properly, they promised patrols and then later coming with stories of availability of vehicles, the other bad experience, was for them not calling immediately when the alarm goes off and the reason was that they are not receiving signals on time, and also this affected the response time, i am now waiting impatiently for my contract to expire with ADT so i can use a different service provider.</p>